Welcome to the FAQs Page-

Can’t find the answers here? Contact us and will be happy to help you.

Ordering

You can order online (on the individual product page) or you can call us at 702-350-2454.

After placing your order, you will be asked to upload your artwork. Once we receive your artwork, our art department will create a custom Virtual Art Proof depicting your logo on the selected product(s). You will receive your Art Proof with your order confirmation via email. In order to begin production, you must approve your order and Art Proof. If we have any questions or concerns regarding the order, we will contact you immediately. 

You will be registered by an account rep who will generate a quote for you. When you email your art to the rep, a Virtual Art Proof will be sent to you along with a credit card payment link. Once you have returned the signed form to us and approved the art, your card will be charged and the order placed into production. You will receive an order acknowledgment and a copy of your credit card receipt.

  • While we make the best efforts to keep our site as current as possible, we reserve the right to change published prices of products offered on our site. To secure pricing a valid form of payment and approval of the final invoice must be given. If an item is listed at an incorrect price, we reserve the right to refuse or cancel any orders placed for products listed at the incorrect price.

Artwork

If you place an order online, you can upload your artwork at the end of the checkout process. You can also send artwork, via email to  orders@take2promos.com

It’s easier for us to work with vector art files, or high-resolution PDFs (300 dpi or higher). We prefer vector art with text converted to outlines, but we can work with other file types you might have.

Yes – we keep your artwork on file to make new projects and reordering quick and easy! 

Payment

Due to the permanency of imprints on custom products, all first-time orders must be paid for prior to production. We accept major credit cards, company checks, and other legally-recognized forms of payment. 

We do not charge your card until order acknowledgement and proof are approved and we are ready to produce.   

Shipping Information

We prefer to ship using FedEx or UPS. The shipping method is determined by your location, the factory’s location, your in-hands date, and budget.

Standard and rush production times are listed on product description. As a part of the online ordering process, we will tell you when you can expect delivery of your items.